What happens to my labels if I cancel or downgrade?
Labels over your new limit become locked, but nothing is deleted.
Nothing is deleted. If you cancel or downgrade and end up with more e-labels than your new plan allows, the excess labels become locked rather than removed.
- Locked labels are unpublished and stop being scannable, but their content is preserved.
- Your newest labels are locked first.
- When you cancel, you keep your paid features until the end of your current billing period — the change takes effect after that.
If you upgrade again later, your labels unlock (oldest first) as capacity returns.